Privacy Policy

Privacy Policy

Introduction

Welcome to https://steel-supplies-near-bendigo.thebestlocalpro.com (hereafter referred to as “Steel Supplies,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and clients.

Scope

This policy covers all aspects of our online presence, including but not limited to:

1. Our official website located at https://steel-supplies-near-bendigo.thebestlocalpro.com.
2. All applications, services, and products offered through this platform.
3. Interactions on our websites linked to this Privacy Policy.
4. Communications initiated by or directed to us, including emails, newsletters, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various user interactions with Steel Supplies, including but not limited to:

• Using our applications and services as an authorized user.
• Visiting our website or engaging with content on linked pages.
• Subscribing to newsletters or marketing communications.
• Making purchases or providing payment information.
• Communicating with us via phone, email, or SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

1. Account Information: Details related to your user account creation, including usernames, passwords, and contact preferences.
2. Payment Information: Credit card numbers, billing addresses, and payment transaction details for processing purchases.
3. Financial Information: Bank account information, if provided for direct deposit or other financial transactions.
4. Purchase Information: Product/service details, order history, and shipping addresses associated with your purchases.
5. Mobile Device Identifiers: Unique device IDs, operating system, and mobile network information from devices used to access our services.
6. Location Data: Geolocation data, including IP addresses and GPS coordinates, if made available by your device settings.
7. Feedback and Reviews: Comments, ratings, and suggestions provided by users regarding our products or services.
8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when you engage with us on these sites.
9. Product Interest: Data about products you view, search for, or express interest in on our website.

We collect this data through various means: user input forms, web analytics tools, tracking technologies, and third-party data providers. By using our services, you consent to the collection of this information.

Cookies

To enhance your experience and understand how users interact with our platform, we use cookies, which are small text files stored on your browser:

1. Strictly Necessary Cookies: These ensure basic functionality, such as remembering login details or maintaining session information.
2. Preference Cookies: Used to remember user preferences, language settings, and other customization options.
3. Analytics Cookies: Enable us to track website usage, analyze trends, and understand user behavior for marketing purposes.

You can manage and control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

• Account information is kept until your account is inactive for an extended period.
• Payment details are stored securely for a limited time after transactions to facilitate refunds or chargebacks if needed.
• We may retain certain data, such as purchase history, for tax, accounting, or legal purposes, as required by applicable laws.

Once the retention period expires, or when data is no longer required, we delete or anonymize the information securely.

Security Measures

We prioritize data security and implement robust measures to protect your personal data:

1. Encryption: All communications and data transfers are encrypted to ensure secure transmission.
2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards, processing data only as instructed by us.
3. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

1. Access: The right to request access to the personal data we hold about you.
2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
3. Erasure (Right to be Forgotten): The right to request deletion of your data, except where otherwise required by law.
4. Restriction: The right to limit the processing of your data in certain circumstances.
5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
6. Objection: The right to object to the processing of your data for specific purposes.
7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at:

• Email: [email protected]
• Mail: Privacy Team, Steel Supplies, [Address], [City, State, ZIP Code]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Address: [Privacy Team’s Postal Address]

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and safeguarding your privacy.